We won’t leave you alone.
Overview of all the steps and questions.
Our aim is to develop Qixxit so that anyone can use it intuitively. After all, we want Qixxit to be your daily companion. But everyone asks questions – and this is something we welcome. So we’ve compiled everything you need to know about how Qixxit works.
Step by step
- Select “Oneway” or “Outward & Return”.
- Enter the starting point and destination.
- For text input, a menu appears with suggestions.
- Or click on the adjacent map to enter details.
- Click or press the RETURN key to start search.
Overview of results
- Click on the top tabs to base results on your own preferences.
- “My Qixxit” shows the results based on your personal mobility profile. Simply register or log in directly and test it.
- Results can be refined using the “transport filter” button.
- At the top right, the start location, destination and times can be changed for a new search.
- Click on a travel chain to show the detailed view for selection and further use.
- The view shows all transfers, sections, paths on foot and waiting times.
- Individual booking option for tickets
- Map display of the route on the right side
- “Synchronise” the route to transfer the selection into “My Qixxit” and activate it for accompaniment.
- Click on the top-left arrow symbol to return to the result overview.
Simple. On the go
- The selected route is now available in the Qixxit app.
- Accompaniment with real-time data is active for the selected route.
- All the features of the Qixxit app can be found here as well.
- Login and quick registration to create your own profile
- Available anywhere on smartphone, tablet and PC
- Define your own mobility profile.
- Save personal favourites.
- Save your own means of transport.
- Optimal communication between desktop and smartphone
Still have questions? Just send them to us. We’d be happy to help.
1. What is Qixxit?
Qixxit is a mobility portal that combines data and information on many different transport modes into expedient travel chains and also offers an accompaniment function for each route. The aim is to give you a quick and free overview so you can decide for yourself which connection is best for you. You can find more information here.
2. What is multimobility anyway?
Multimobility is an amalgamation of two even more unwieldy terms. On the one hand, “intermodality” is the cross-linking of different forms of transport, i.e. mobility by bus, train, car and all the other transport modes. On the other hand, “intramobility” stands for cross-provider mobility. In short, multimobility places many providers and many transport modes in the same context.
3. Which transport modes are included in Qixxit?
The following transport modes are included in Qixxit:
- Urban railway
- Regional trains
- Regional express
- Intercity (IC)
- Intercity express (ICE)
- Personal car
- Rental car
- Car sharing
- Ride sharing
- Personal bicycle
- Bike sharing
- Intercity bus
- Paths on foot
4. Which providers are included?
So far, the transport modes of 18 providers are integrated into Qixxit. We are working to include new providers for each successive phase. All the providers provide data on their locations, transport modes and prices, with some providing real-time data for the Qixxit system.
Currently, the following providers are integrated:
- bahn.de (analogue)
Intercity bus carriers:
- IC Bus
- ADAC Postbus
- Matzes Minibus
- Flinkster and its platform
- Call a Bike
5. What is a travel chain?
A travel chain depicts a route from A to B, including the transport modes for this route. All transport modes build on one another in succession.
6. Who is behind Qixxit?
Qixxit is an initiative of Deutsche Bahn. It is a project that aims to bring individual mobility to a new level.
7. When can I use Qixxit?
You can use Qixxit throughout Germany on any route, from short outings around the corner to longer trips. With an Internet connection, you can access all of Qixxit’s functions from your smartphone, tablet or PC.
8. Is Qixxit available in other languages?
Since our offer is mainly limited to Germany, we are starting our service in German. Other languages will follow.
1. How does Qixxit get its search results?
The search results are based on a complex algorithm developed specially for Qixxit, i.e. an equation with many variables. We are continually developing, expanding and optimising the algorithm for even better results.
2. What changes when a new preference (tab above the results) is selected?
Preferences change the order of the displayed results. The results at the top best match your choice. The default setting is “Recommendation”, focusing on shorter times, fewer transfers, low time to start and a mid-price range. The recommendation is based on your settings from “My Qixxit”. If you haven’t preset any preferences, the recommendation is compiled from the basic settings.
3. What happens when I select the “Fast” tab?
If you select the “Fast” tab, travel chains with a short duration and a low time to start are displayed first.
4. What happens when I select the “Budget” tab?
Choosing “Budget” shows routes with the lowest prices.
5. Can I exclude certain transport modes from my travel plans?
You can use the filter to select the transport modes that are included when compiling your travel chain.
6. Why are multiple sections on foot sometimes displayed in the travel chain?
We distinguish between “real” sections on foot, like those shown on Google Maps, including “real” traffic routing that sets realistic distances and time specifications. A different kind of footpath is an “internal” section on foot – for bus stops, train stations, airports, etc. These are based on estimated values maintained by the transport providers. You will recognise an “internal” section on foot when there is no distance indicated.
7. How come real-time information is only displayed for the train and not for other transport modes?
Currently, real-time data is included for trains and traffic flows on roads. But not all providers offer this service. As soon as this data becomes available, Qixxit will integrate it.
8. Why aren’t Call a Bike options shown for short distances?
Call a Bike is currently a primary transport mode for the tail end of a travel chain. Call a Bike cannot yet be integrated for the first leg of a journey (e.g. to the train station).
9. Why am I not shown a travel chain for a flight leaving in 30 minutes?
Qixxit offers you flights when you are searching for a route at least three hours before the departure time. In addition, the minimum distance between the departure airport and destination airport must be at least 250 km.
10. What else can Qixxit show beyond transport modes?
Qixxit provides an overview of alternative travel connections, including Park & Ride routing. Qixxit also shows you the cumulative CO2 emissions per travel chain.
1. How does booking work on Qixxit?
Currently, Qixxit guides you to the respective provider for booking. Booking is always carried out on the provider’s website. There you will find a full range of information about rates, special services, rebates, multi-person bookings, etc. Ticket management is also conducted through the provider.
2. Who can I contact for a specific question about booking?
Your first point of contact is always the company you have booked or would like to book tickets with. We are also happy to help you.
3. Are there any costs incurred when booking through Qixxit?
There are no charges for using Qixxit itself. When booking on the provider’s website, there may be related costs for the selected trip.
1. Why aren’t some prices displayed?
Currently, we can’t show every price, because the providers have not yet supplied all the data. Qixxit is steadily integrating new information as it becomes available.
2. How are the car costs calculated?
The car costs are based on variable costs. In the default settings, these costs are as follows: mid-range cars, diesel Euro 5 engine, average mileage of 15,000 km/year. In “My Qixxit”, car costs can be calculated on the basis of full costs, variable costs or individual costs (price/km).
3. How are the CO2 values calculated?
Environmental values are based on data that has been determined and published by the Institute for Energy and Environmental Research in Heidelberg (www.ifeu.de). The database has been confirmed by the German Federal Environmental Agency (UBA). The CO2 values are calculated per travel chain on a cumulative basis. The most environmentally friendly travel chain is shown in a green typeface with a leaf.
1. Why should I register with Qixxit?
Everything is more convenient and tailored when you register with “My Qixxit”. You can add your mobility preferences to your profile (car, walking, etc.) and save travel chains, so you don’t have to retype everything when planning your next trip. If you register via the Qixxit app, you also receive important messages during your trip (delays, etc.). By registering with “My Qixxit”, web and app can be synchronised with one another, so that all of your routes are available on all devices.
2. Do I need to register with Qixxit?
You do not need to register to use Qixxit. The registration process is completely voluntary and offers many benefits, including synchronisation between web and app.
3. Can I log in on Facebook Connect or Twitter?
Unfortunately, you can’t. Initially, you need to register off Facebook or Twitter using Qixxit’s own login. The integration of login services such as Facebook is planned for future Qixxit expansion stages.
4. I’ve forgotten my password. What do I do now?
In the login screen, you’ll find the “Forgot password” button. There you can enter your e-mail address and request a new password. An e-mail will be sent to your registered e-mail address.
1. What information do I need to provide to Qixxit?
To register with Qixxit, you only need to enter an e-mail address and a password you have chosen. We take data protection very seriously.
You can read our data protection information here.
2. What kind of personal data does Qixxit store?
Qixxit only stores your e-mail address and the password you have chosen.
3. Is data transmitted to third parties?
No data is transmitted to third parties.
1. Which browsers does Qixxit support?
Qixxit uses the HTML5 standard, but also works with Internet Explorer from version 8 as well as all current browsers, such as Firefox, Chrome, Safari, Opera and derivatives of all operating systems.
2. How does Qixxit determine my location?
A standardised function of your browser is used to specify your location, which you must confirm with your first use. Only then can your current location be displayed on the map as a default setting. Afterwards, your location will be tracked when you refresh the website. The Qixxit app tracks your location via GPS.
3. How is neutrality ensured in the search results?
When routes are calculated, all transportation modes and providers are considered, and all are treated with the same logic. In other words, no one is advantaged or disadvantaged. If a route has several providers, they are listed neutrally next to one another.
4. Can I also use Qixxit on my tablet?
The app is not optimised for tablets, but we are currently working on this. In the meantime, we would ask you to use Qixxit via the website www.qixxit.de on a tablet.
1. Which smartphones can use the current version of the Qixxit app?
Qixxit works on all Android smartphones, including Samsung, HTC, Sony, LG, Google, Motorola, Huawei, Panasonic and others. Version 2.3 (Gingerbread) or higher of the Android operating system must first be installed on the smartphone. Qixxit is also available for all iOS smartphones from version 5.
2. What does “guidance” mean?
The app’s guidance function informs you about any disturbances (transport disruptions, blocked roads, delays) for your travel planning, so that you can change your travel plans early on. In guidance mode, Qixxit also shows you how much time you have until your next transfer or how far you have to walk. Qixxit is your active travel companion and provides time-based guidance (no GPS).
3. What does the Qixxit app cost?
Qixxit is free and available for iOS and Android operating systems.